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FAQ

  • What payment methods do you accept?
    We accept various payment methods including major credit cards (Visa, MasterCard, American Express) and Apple Pay.
  • What is your return policy?
    We offer a 30-day return policy for all our products. If you are not satisfied with your purchase, you can return it within 30 days for a full refund. Please ensure the item is in its original condition and packaging.
  • What are the shipping options available?
    We offer free standard shipping within the United States. Expedited shipping options are available at an additional cost. Please refer to our shipping policy for more details.
  • How do I care for my Barcony furniture?
    To maintain the quality and longevity of your Barcony furniture, we recommend regular cleaning with mild soap and water. Avoid using harsh chemicals. For specific care instructions, please refer to the product care guide included with your purchase.
  • What is the warranty period for your products?
    Returns & exchanges I gladly accept returns Contact me within: 14 days of delivery Ship items back within: 30 days of delivery ​ I don't accept exchanges or cancellations But please contact me if you have any problems with your order. ​ The following items can't be returned or exchanged Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: Custom or personalized orders Conditions of return Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
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